704-495-7855

FAQ

Questions, answered.

FAQ

Everything people ask before booking

What area does Wrench Rescue cover?
Everywhere within about an hour's drive of Statesville, NC: all of Iredell County, plus Mooresville, Hickory, Salisbury, Huntersville, Concord, Mocksville, Taylorsville, Lincolnton, and dozens of towns in between. Check the service area page for drive times.
Do you really come to my house?
Yes. Your driveway, your apartment lot, your office parking lot, a job site, or the side of the road where the car quit.
What can't a mobile mechanic do?
Anything that needs a lift or a machine: alignments, tire mounting and balancing, transmission and engine rebuilds, heater cores, and NC state inspections. We'll tell you when a job belongs at a shop.
How do I book?
Text or call 704-495-7855 with the year, make, model, and what's going on. Photos and videos help. We'll confirm a time window.
How much does it cost?
We quote every job before we start and there's no upsell. Diagnostic visits are a flat fee that's applied to the repair. Labor is competitive with independent shops and well under dealer rates.
Are you licensed and insured?
Fully insured for work on your property. Jared is a trained mechanic, not a roadside-assistance contractor.
Do you work on trucks and diesels?
Gas trucks and SUVs, yes — they're most of what we see. Light-duty diesels (F-250/350, Silverado HD, Ram 2500/3500, Sprinter) for maintenance and common repairs, yes. Heavy-duty commercial trucks, no.
Do you work weekends?
Saturdays, yes, at the same rate. Evenings on weekdays for shorter jobs.
What if it rains?
Light rain is fine for most jobs with a canopy. Lightning or heavy rain, we reschedule.
Do you offer a warranty?
Yes. Parts carry the manufacturer's warranty, and we stand behind our labor. Ask about specifics when you book.
Can I supply my own parts?
Yes. We'll install customer-supplied parts, though we can't warranty parts we didn't source.
How do I pay?
Card, cash, or digital payment when the work is done. You get an itemized invoice by text or email.

Ready when you are.

Text or call with your vehicle and what's going on. We'll confirm a window and bring the parts.